FAQ
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About OPPO
FAQ
A blind sale lets you reserve your device before the official retail price is announced by paying a ₱1,000 reservation fee.
Place your order and pay the ₱1,000 reservation fee during the pre-order period.
The official retail price will be announced on August 7 at 12:00 AM. You can then complete your pre-order by paying the remaining balance during the Balance Payment Period.
Your remaining balance will be shown in your account and order details once the official retail price is announced.
Your pre-order will be automatically cancelled, and the ₱1,000 reservation fee will be forfeited and is non-refundable.
Your order will be processed and shipped after your full payment has been successfully completed and verified.
Log in to the OPPO account you used to place your pre-order and go to My Orders to view your order status. The official retail price and balance payment details will also be available there once announced.
You may cancel your pre-order; however, the ₱1,000 reservation fee will be forfeited and is non-refundable.
If you wish to change your product color, please contact OPPO Official Online Store Customer Service after completing your balance payment. Color change requests are subject to stock availability.
Once your pre-order is cancelled, it cannot be reinstated. If you still wish to purchase the device, you must place a new order, subject to product availability and applicable promotions at the time of your new order.
9:00~19:00 MON~SAT including holidays
9:00~19:00 MON~SAT including holidays
Hotline
180014411163
Toll-free: PLDT, Smart & Sun users
9:00~19:00 MON~SAT including holidays
Hotline
180089028334
Toll-free: Globe & Sub-sidiaries users
9:00~19:00 MON~SAT including holidays
Premium Hotline
180014411192
Toll-free: PLDT, Smart & Sun users
9:00~19:00 MON~SAT including holidays
Premium Hotline
180089474099
Toll-free: Globe & Sub-sidiaries users
9:00~19:00 MON~SAT including holidays
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