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Trade-in

How It Works

How It Works

Existing Products · Trade‑in Policy
Great Reasons to Choose Trade‑In

Easy device switch

Data Security

Eco-friendly recycling

FAQ

Why can't I find my device in the trade-in device list?

Our trade-in service primarily supports devices released within the past five years.If your device was released more than five years ago, it is currently not eligible for our trade-in program.If your device was released within the past five years but still does not appear in the trade-in device list, please contact our customer support team for further assistance.

Can I cancel my trade-in?

Once you have shipped your device, you may decline the final quotation to request cancellation of your trade-in.Please note that if your trade-in is cancelled at your request, due to incomplete or incorrect information, or because your device fails the evaluation, a return shipping fee of €22 will apply.If you have not yet shipped your device, you can simply let your trade-in quotation expire if you no longer wish to participate in the trade-in program.

What if I want to edit my trade-in information (e.g. IMEI, model, condition, IBAN, etc.)?

Please ensure that all information provided for your old device is correct.If any changes are necessary, please contact us as soon as possible at oppo@danghuan.eu, and we will update your trade-in information accordingly.