What’s in the box
FAQ
When will I receive my order?
Which delivery carrier do you use?
What is the process for returns and replacements?
Smartphones
Tablets
Audio
Wearables
Accessories
About OPPO
Smartphones
Tablets
Audio
Wearables
Accessories
About OPPO
Normally, you will get an estimated despatch and delivery date during the checkout. Delivery times depend on the delivery method available in your region and may be affected by unforeseen circumstances that could cause delays. Once your order has been despatched, the typical delivery time is: • Standard Delivery – 2–3 working days for delivery
Most items are despatched by Royal Mail or DPD, and a small number of items are despatched by DHL or Hermes. Please note that the carrier selection is dynamically adjusted based on cost, delivery speed, and service quality, so the final carrier is assigned by our system and cannot be chosen in advance.
If you are not satisfied with your OPPO product(s) for any reason, you may request a return within 14 calendar days of delivery. To do so, please submit a return or replacement request by signing into your OPPO account and navigating to the 'My Orders' section.
