Frequently Asked Questions - Reno14 Website Order | OPPO Philippines

Skip to main content
We use cookies and similar technologies to make this site work properly and to analyse traffic and optimise your browsing experience. By continuing to browse the site, you agree to the use of such cookies.Read More.
OPPO RENO14 SERIES WEBSITE ORDER
Terms and Conditions:
HOW TO ORDER:
  • 1. Visit the website to register: http://oppo.com/ph
  • 2. Fill up the form so an OPPO representative can get in touch with you.
    • - First Name, Middle Name, Last Name
    • - Address
    • - Mobile Number
    • - Verification Code
    • - Email Address
    • - Birthday
  • 3. Before submission of the entry, user will receive a verification code to ensure that mobile number is working.

  • 4. An SMS notification will be sent to the user, but does not confirm the order. The entry will be validated by the OPPO team. Validated entries will receive a call from an OPPO representative to confirm the next steps

  • 5. An OPPO representative will locate the nearest store of pickup where the customer can settle the payment.
  • 6. Payment has to be settled in participating OPPO stores within 3-5 business days from the order confirmation.
  • FAQs:

    • How does the website order work?

      Visit the oppo.com/ph website from Aug 8 - Oct 31, 2025 and fill out the form to pre-order the Reno14 series. Submit the form and wait for an OPPO representative to get in touch with you within 48 hours from submission.

    • How do I pay for the phone?

      An OPPO representative will locate the OPPO store nearest to your shipping address and give instructions on how to settle payment in-stores within 3 business days.

    • Is there a deposit required?

      No deposit is required to order online. However, payment needs to be settled in the assigned OPPO store within 3 business days.

    • Are the stocks guaranteed?

      Phones are subject to availability per store and will be distributed on a first come first served basis.

    • Can I get the phone on the same day the payment is settled?

      Yes, as long as the phone is available in the store.

    • How many times can I pre-order?

      There is no limit on the pre-order as long as the payment is settled within the assigned business days.

    • Why do I need to verify the primary number?

      We need to make sure that the mobile phone is working so an OPPO representative can get in touch with you within 24 to 48 hours.

    • Do I need to wait for an email confirmation before the call?

      An email confirmation is not a requirement, as the OPPO representative may get in touch with you once entry is validated.

    • It’s been over 48 hours and no one has contacted me yet.

      You may send us an email at https://support.oppo.com/ph/email-us/ with your full name and mobile number so we can check the status of the submission. Feel free to also get in touch on our Facebook account!

    • I didn’t receive an SMS notification.

      You may send us an email at https://support.oppo.com/ph/email-us/ with your full name and mobile number so we can check on submission status.