OPPO is committed to building a healthy, safe, responsible and sustainable supply chain worldwide, strictly complying with laws and regulations and upholding the highest ethical standards to provide customers with decent products, services and experience. In accordance with the valid International Labor Organization (ILO) Conventions, the Universal Declaration of Human Rights and the United Nation Convention on the Rights of the Child, and with reference to the Social Accountability 8000 Standard (SA8000) and ISO 26000 - Guidance on Social Responsibility, OPPO formulates its Corporate Social Responsibility (CSR) work principles here, requiring business partners, collaborators, and service providers at all levels in supply chain (hereinafter collectively referred to as “suppliers”) to operate in accordance with the requirements set out in this OPPO Supplier CSR Code of Conduct (hereinafter referred to as “Code”) and in compliance with applicable laws and regulations of the country and/or region where it locates, respect religious ethics and local folklore, and keep in line with social ethics when processing all its business activities.
This Code applies to suppliers who provide products and/or services to OPPO. OPPO will assess its suppliers' compliance with this Code, and any violations of the Code may jeopardize a supplier's business relationship with OPPO, based on which, OPPO reserves the right to terminate cooperation with suppliers.
The requirements listed below in this Code are the basic principles to guide suppliers towards business ethics and compliance. OPPO encourages suppliers to apply higher standards than those of laws, regulations and general ethics, when engaging in production and business activities, so as to benefit employees and the community, and fulfill corporate social responsibilities.
Laws and Regulations
Suppliers shall strictly comply with the requirements of national/regional laws and regulations in production and business activities. In case of any conflicts between legal/regulatory requirements and industry regulations or the requirements of this Code, the stricter standards shall apply.
Ethics and Human Rights
Suppliers shall conform to social ethics during production and business activities, protect the basic rights and needs of the survival and development of employees, and ensure that their dignity, rights and interests are protected from any infringement to the greatest extent possible.
Suppliers shall establish a fair and just employment relationship with workers, and guarantee the basic rights and benefits of workers are protected in accordance with applicable laws and regulations.
Child Labor and Juvenile Workers
Any form of child labor is strictly prohibited. If juvenile workers are employed, suppliers shall undertake their responsibilities and obligations for the protection of juvenile workers in accordance with applicable laws and regulations.
Suppliers shall follow the requirements of applicable laws and regulations on working hours. The regular working hours per week shall not exceed 48 hours and the weekly total working hours shall not exceed 60 hours, meanwhile, employees shall be guaranteed to have at least one day off every seven days except in emergencies or unusual situations.
Remunerations and Benefits
Suppliers shall comply with the local minimum wage standards, accurately calculate and compensate overtime work, pay employees in monetary way fully and timely, provide and guarantee the basic rights and benefits of employees in accordance with the applicable local laws and regulations. Wages deduction or withholding to cut employees' deserved work income in any form should not be permitted.
Any form of discrimination is strictly prohibited. Suppliers shall not unfairly treat or judge employees based on their ethnicity, race, region, accent, gender, age, political affiliation, marital status, religious belief, disability, sexual orientation or any other form of personal characteristics.
Any form of forced labor, slavery, labor exploitation or use of bonded, indentured or prison labor is strictly prohibited. Suppliers shall not directly or indirectly use involuntary labor or get labor support from human trafficking. No corporal punishment, mental coercion, verbal or physical bully or harassment is allowed.
Freedom of Association and Collective Bargaining
Suppliers shall respect the legitimate rights and interests of employees to join employee organizations and express appeals or different opinions under the terms set forth in applicable regulations, set up effective channels for collecting and processing employee complaints, opinions and suggestions, listen to their voices, follow up on appeals in a timely manner, and establish a positive, harmonious employee communication mechanism that enables win-win situations.
Health and Safety
Suppliers shall build healthy, safe and reliable workplaces and facilities for employees, and provide necessary training to employees for improving their awareness of health and safety. If catering and accommodation are arranged, the health, safety, and comfort of those facilities should be guaranteed as well.
Suppliers shall ensure that the impact of their production and business activities complies with national and/or regional environmental protection regulations, and discharge or disposal of waste generated from the production and business activities in compliance with the related laws and regulations. Suppliers shall reasonably use the energy and water resources, advocate the use of clean energy and environment-friendly materials in production and operations, and actively cooperate with the local community in sustainability to support the construction of a transparent and positive cultural environment.
Suppliers shall not directly or indirectly purchase minerals (i.e., 3TG - Tungsten, Tantalum, Tin and Gold) that come from mines controlled by anti-human armed forces in the Democratic Republic of the Congo and its adjoint countries or regions, which may convert into finance the serious violations of human rights and the destruction of the cultural and ecological environment there. Suppliers shall conduct source due diligence in supply chain if any of the above-mentioned metals used in production or operation, and maintain the relevant records for traceability verification to demonstrate a compliance to responsible mineral management.
Suppliers shall strictly follow international trade regulations and regulatory requirements, fulfill obligations in global anti-terrorism cooperation, and shall not support or disguise any form of terrorist activities, including but not limited to hiring, harboring, shielding terrorists or suspects of committing atrocities against humanity, carrying or concealing lethal weapons or viruses in the product packaging or transportation; and publishing or spreading panic-arousing messages in network systems or intelligent groups at all levels.
Suppliers shall be committed to constructing a rigorous and reliable information security system, reasonably classifying and protecting all types of business information and employee personal information, and shall not disclose sensitive and classified information such as business secrets, user confidential data, employee privacy in any form without appropriate authorization. Suppliers shall respect intellectual property rights and shall not access professional technical information through unofficial or other illegal means, or misappropriate or disseminate such information.
Suppliers shall uphold the highest standards of business ethics, abide by the law and operate with integrity. Engagement in corruption, bribery, extortion and misappropriation is strictly prohibited, and it's not allowed to gain benefits or get improper advantage in business through unfair competition.
Documentation and Records
Suppliers shall document accurate records of activities in production and operation in accordance with the law, and maintain the consistency and traceability of the documentation. It is not allowed to forge or alter documents or provide false information. All records shall be kept for at least six years for possible verification or review.
Supervision and Audit
Suppliers shall strictly comply with this Code and conduct periodic evaluations of their facilities and operations to ensure compliance with this Code and the law, and drive continuous improvement. OPPO reserves the rights to appoint dedicated employees or authorized third-party representatives to perform supervisory audit in the plants of suppliers.
Violations and Reporting
If you find any violations of this Code, please contact us in the following ways.
Official website: https://www.oppo.com
Postal Address: Supply Chain Operation Department
No. 18, Haibin Road, Wusha, Chang'an town, Dongguan, Guangdong, PRC.
For more information about OPPO's corporate social responsibility, please visit https://www.oppo.com
This Code is a supplement to OPPO's regulations, contracts, agreements and business codes, and is not intended to create new or additional rights for any third party. OPPO has the sole right to interpret this code of conduct and reserves all other relevant rights.