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privacy

Australia eSafety

OPPO always care about the safety of our services

OPPO Australia attaches great importance on promoting positive relationships between you and your smart device(s).
Our aim is to enable all Australian users to enjoy safer and more positive online experiences.
Here, you can find useful safety tips for online usage. Additionally, you can report any harmful online content that you find on OPPO's products or services.

Tips for keeping yourself safe online

●   Regularly conduct virus and malware scans on your smart device(s).
●   Install applications only from trusted sources on your devices.
●   Avoid opening unknown links in messages unless you verify the source of the message.
●   Never use the same password across multiple websites, and refrain from sharing your passwords or usernames with anyone.
●   Avoid disclosing any personal information that could be used to track you in person, such as your real name, address, or phone number.

Ensure your children stay safe while using their mobile devices

The Google Family Link application (https://support.oppo.com/au/answer/?aid=neu13483 ) allows you to remotely control, locate and monitor any mobile phones linked to the parent device. With this app, you can set up parental control filters to block adult content, establish app time limits, monitor their location, and track your child's device usage. Visit the provided link to learn how to set it up.

If you encounter an issue that Google Parental Control can't resolve, please report it to the email address provided above.

Learn about online harm from eSafety

eSafety is Australia's independent regulator for online safety. It provides comprehensive eSafety online information, Please learn more about online harm from the resources below.

harmful contents	details
Illegal and restricted online content	Illegal and restricted online content encompasses material that displays or promotes child sexual abuse, terrorism or other extreme violence.
Cyberbullying	Cyberbullying refers to the use of the internet intentionally harm or distress to a child or young person.
Adult cyber abuse	Adult cyber abuse refers to the use of the internet to transmit, post or share content that poses harm to the physical or mental well-being of individual aged 18 or older.
Image-based abuse	Image-based abuse – often referred to as ‘revenge porn’ – occurs when someone distributes or threatens to distribute an intimate image or video of a person without their consent.

To learn more about harmful online content, please visit the following link: https://www.esafety.gov.au/key-issues

Two methods for reporting harmful online content

If you come across any harmful online content while using our products or services, kindly submit a report.

● Report content to OPPO	Email:support.au@oppo.com
● Report content to the eSafety Commissioner	https://www.esafety.gov.au/report

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Including public holidays

Livechat

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Including public holidays

Hotline

1800 956 776

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Service Centre