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  • Press Release
  • 2020-03-20
  • OPPO’s response to COVID-19

    During these unprecedented times, we need to remain united and take the necessary steps to fight against the spread of COVID-19. With the safety of our users and employees being our number one priority, we created a special team to oversee the company’s preventative actions and maintain ongoing operations. OPPO Singapore has been committed to protecting our community to fight this pandemic and encourage everyone to work together to protect our family, friends and neighbors.

    For Our Employees,

    OPPO maintains a full supply of face masks for employees globally and are encouraging team members to work from home in line with the Singapore government’s policies. For those who need to be onsite, we ask that preventative measures are always put in place, such as ensuring at least 1m of space between colleagues and maintaining good personal hygiene at all times.
    Our global HR and IT departments have worked together to develop an intranet system for employees. This is where team members will report on their health daily. In addition, we are also reducing business travel and asking our employees to leverage online communication as much as possible. If employees must travel, a 14-day self-quarantine is required upon arrival to ensure the health and safety of all of our team.

    To Our Users and Community,

    At our core, OPPO is globally committed to playing a key role in helping communities thrive. In China, we donated 30,000,000 RMB to relevant institutions to help purchase much needed medical supplies. During the early days of outbreak in China, we dispatched some of our workers to other factories to help aid in the production of face masks.
    Recently, we donated face masks to European countries and Japan to help local healthcare professionals. These preventative actions were also shared with our suppliers globally.
    We encourage all our OPPO community to stay home for their own health, as well as the health of their loved ones. During this time, OPPO Singapore will continue to deliver the same level of support and service to all users, with our online team working round the clock to respond to any enquiries.

    Retail and Online,

    OPPO Singapore is tremendously grateful to our global partners and community for your support during these hard times. We continue to keep abreast of the changing situation and follow the guidelines as they are outlined.
    As part of our efforts to continue to play our part in preventing the spread of the virus, we are conducting daily retail store disinfections and providing non-contact delivery options to customers to ensure the health and safety of both parties. These measures include twice-daily disinfections of all Experience stores, with increased focus on demonstration units. Additionally, customers entering OPPO stores will be required to clean their hands using hand sanitiser to reduce the potential spread of germs and helping to safeguard everyone’s health and well-being.
    We encourage you to utilise our online channels to find out more our products and services.

    Moving Forward,

    We will continue to devote our efforts to help our nation and the world fight this pandemic. We all have a responsibility to do our part during this uncertain time and it is only through supporting each other that we will be able to come through this stronger.

    About OPPO
    OPPO is a leading global smart device brand. Since the launch of its first smartphone - “Smiley Face” - in 2008, OPPO has been in relentless pursuit of the perfect synergy of aesthetic satisfaction and innovative technology. Today, OPPO provides a wide range of smart devices spearheaded by the Find and Reno series. Beyond devices, OPPO provides its users with the ColorOS operating system and internet services like OPPO Cloud and OPPO+. OPPO operates in more than 40 countries and regions, with 6 Research Institutes and 4 R&D Centers worldwide, as well as an International Design Center in London. OPPO’s more than 40,000 employees are dedicated to creating a better life for customers around the world.

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