1. Where/area the warranty policy apply to ?

Local warranty, valid only for item bought in Malaysia



2. Warranty Period


Warranty Period

A3109011 Soundcore Soundcore Motion B B2C

18 Months

A3028H11 Soundcore Soundcore Life Q30  B2B

18 Months

T8410223 Eufy eufy Indoor Cam 2K Pan & Tilt  B2C

12 Months

A2633K21 Anker PowerPort III Nano-20W version-High voltage  B2B

18 Months

A1287H12 Anker PowerCore Essential 20000 PD   B2B

18 Months

A3165H11 Soundcore Flare 2 B2B

18 Months


3. Warranty policy

• No registration required

• Warranty will cover any defects and loss of performance due to manufacturing error

• The warranty will not cover any malfunctions and damages caused by:

a) Negligence in handling the products

b) Alterations or maintenance by unauthorized party

c) Improper installation of the products



4. Return or exchange process (online entrance/ Contact No./ return or exchange address etc.)


For Warranty Claim:

• Buyers must provide at least one type of proof of purchase listed below:

a) Purchase receipt (soft copy or hard copy)

b) Snapshot of the purchase if bought from online market place and no receipt is provided by the seller

• The receipt or the snapshot must contain the name of the seller (OPPO), date of purchase and the product name

• Buyers can contact us directly via the contact numbers provided and faulty product must be sent to the address below


Name: Anker Flagship Store

Address: A-2-3A Centrio Pantai Hillpark, Jalan Pantai Murni, 59200 Kuala Lumpur

Contact Number: Office           +601161936821

                               : Mr. Joe         +60122713852

                               : Mr. Howe     +601116219471




9:00~18:00 MON-SAT
Excluding national holidays


Premium Hotline


Find Series Premium Service Hotline
9:00~18:00 MON-SAT

Excluding national holidays

Call: 1-800-88-9910



9:00~18:00 MON-SAT

Excluding national holidays

Email us

Email us

Service Center

Service Center