FAQ
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About OPPO
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FAQ
After placing your order, your item(s) will be reserved only for 12 hours. You will have to place another order if the payment is not finished within 12 hours. Please note that the stock availability can not be guaranteed if you miss the payment.
Invoice can be found on [Me Tab] > [My Purchase] > [Order Details] > Scroll Down to find [Download Invoice]. The invoice will be downloaded in PDF format.
Payment method that available in OPPO Store are: 1) Credit/Debit Card 2) Online Banking 3) Grab Pay 4) Boost Wallet
Our courier partner is SF Express, SF's partner for East Malaysia is GDEX and West Malaysia is lineclear and SF Express. Although the delivery carrier might be one of the SF's partner, but all the order can be tracked from https://www.sf-express.com/cn/en/index.html
We would make every effort to deliver your order within 2-7 business days. We will try our best to notify customers of the delay and estimated delivery date in such situations.
9:00 - 18:00 Mon-Sat
Excluding national holidays
9:00 - 18:00 Mon-Sat
Excluding national holidays
Premium Hotline
1-800-81-7666
Find Series Premium Service Hotline
9:00 - 18:00 Mon-Sat
Hotline
1-800-88-9910
9:00 - 18:00 Mon-Sat
Excluding national holidays
Service Center
9:00 - 18:00 Mon-Sat
Excluding national holidays
support_store_my@oppo.com
9:00 - 18:00 Mon-Sat
OPPO Store Hotline
1-800-81-8016
9:00 - 18:00 Mon-Sat
Excluding national holidays
