Number of openings: 4 Location: Manila
Answer product and service questions; suggesting information about other products and services.
Open customer accounts by recording account information.
Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Provide good customer service.
Candidate must possess at least a Bachelor’s Degree in any course.
Must have excellent communication skills.
Must be knowledgeable in handling customer complaints, can deal with different kind of people.
Willing to be work on shifting schedule.
Knowledge on troubleshooting android phones is an advantage.